2600 Kenny Road
Columbus, Ohio 43210 (see map)
Phone: (614) 292-2557
Fax: (614) 292-0546

Hours of Operation: 7:30 am to 4:00 pm

The Reagent Laboratory has supplied The Ohio State University scientific community with quality solutions, chemicals, dry ice and distilled water for three decades. The On-line Catalog section of our web page lists only the most common reagents we make. Much of our work involves making other preparations and solutions to your specifications in the quantity you desire. We are licensed by The Ohio State Board of Pharmacy and also hold a Controlled Substance Registration Certificate

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Placing an Order

All items offered by the Reagent Lab can be ordered using an on-line PeopleSoft requisition. For specialty or custom mixes call a customer service associate at 292-2557.

Dry Ice

Dry Ice is available through the OSU Stores Reagent Lab in a variety of sizes. Orders can be placed using an on-line PeopleSoft requisition or, as a Standing Order by submitting an approved Stores Service Agreement to the Director of Stores, Receiving and Mail Services.

Requisitions transmitted to Stores must be received no later than 12:00 Noon for delivery next business day.

Standing order procedures are as follows:

Dry Ice Standing Orders

Effective August 1, 2007, the following procedure must be followed for all standing orders for dry ice.

• Submit an approved Stores Service Agreement to the Director of Stores, Receiving and Mail Services.
  • The service agreement must include delivery requirements (i.e. Deliver 5-lb block on Monday, Wednesday, Friday)
  • Any cancellations must be made by 1:30 p.m. the business day prior to delivery.
  • Additions to the quantity stated in the Service Agreement require an approved Service Agreement Release form.
• Stores assigns an agreement number and documents the request on a standing order delivery form.
• Delivery receipts are included with each shipment.
• Orders are billed at the end of each month to include total amount delivered for the month. The billing will reference the service agreement number.
• The Inventory Billing report and delivery receipts can be used for reconciliation.

Service Agreements are renewed prior to the beginning of each fiscal year, or if delivery requirements or chartfield changes during the year.

Payment to the Reagent Lab is made easy with the following options:

• 100W (see Policy Guidelines)
• Purchasing Card
• On-Line Purchasing through the Financials System

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Reagent Lab - Delivery

The Reagent Lab provides next day delivery on stocked items with no additional delivery, shipping or dock charges.

• Orders placed by 3 pm will be delivered the next business day (with the exception of dry ice).
• Orders placed after 3 pm will be delivered in two business days.

In order to expedite delivery, the following information is required:

• Room number, building name and street address
• Contact person and phone number
• Delivery points

A packing slip indicating the item description and the quantity ordered will be attached to your delivery. You will be asked to print your name on our manifest as proof of delivery.

*Please check all orders upon receipt. Report any omissions, errors or damage to a Reagent Lab representative immediately by calling 292-2557.

If the area is not accessible to delivery personnel:

• A delivery attempt notice will be placed on the door with additional instructions.
• A service fee may be assessed for re-delivery.

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Reagent Lab - Billing, Credit & Returns

Billing

Purchases from The Reagent Lab are invoiced throughout the month and may be reviewed on:

• GL monthly statements
• eReports
• Financials System – Procurement Inquiry pages

Credits & Returns

• Returns may receive a full credit if requested within 30 days of receipt of the order.
• If the item is defective, a credit will be issued for the entire quantity ordered.
• We reserve the right to pick up the item and return it to our warehouse in order to be credited by our supplier.
• Special order items may not be returned unless they are defective.
• All other returns will be credited only if they are in new condition and in its original factory packaging for resell.
• Credits will be issued on quantity returned
• Credits will appear on your next GL statement.

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