THE NEW ESTORES IS HERE!
Check back here for updates.
eStores introduces a new eCommerce platform
Prodigo Solutions will power our new eCommerce platform. The new eStores system offers stronger search functionality and convenient user features such as the favorites list, a quick order page, and an advanced search page which allows users to refine their search by product, category or by a specific supplier. Most existing catalogs will still be available in the new system.
All users are advised to update their IE 7 or 8 settings before attempting to use the new system. For a step-by-step guide, see the
I/E Setup page.
Additional readiness activities are available in the form of webinar demos scheduled for the dates/times below. Contact Suzanne Edie at
edie.6@osu.edu to register for an event.
Wednesday, May 15 from 2-3 p.m.
Friday, May 17 from 2-3 p.m.
Tuesday, May 21 from 2-3 p.m.
Thursday, May 23 from 2-3 p.m.
Supplier CommunicationsThe new eStores system is structured differently than the old system to enhance the user experience. Now, each user is recognized individually so they can set up a favorites list, view their check-out history and receive some direct communications from suppliers.
Some eStores suppliers send order acknowledgement and shipping confirmation messages after an order is placed or shipped. These messages were previously sent to the Stores Service Team but now that eStores recognizes each user individually, they will go directly to the user. The eStores team recommends that users keep these communications until the order is received.
Contact the Stores Service Center at 2-2694 or
stores@osu.edu with any questions about this change.
Americans with Disabilities Act
Accommodation Plan for new eStores systemPlease contact your departmental service center or your fiscal officer, who will place an order on your behalf within one business day. If you do not know how to contact your departmental service center or fiscal officer, the Stores Service Center will assist you with finding the appropriate contact.
Email: stores@osu.edu
Phone: 614/292-2694
Please visit our archive link for past updates/news by clicking the link below.
eStores ArchiveChristine CihonAssociate Director
eStores MarketPlace
Purchasing, Receiving, Stores & Mail
(614) 688-8285
cihon.2@osu.eduAmy Bronstein Resource Planning Analyst
(614) 292-7446
bronstein.11@osu.eduAce GereResource Planning Analyst
(614) 688-3390
gere.1@osu.edu
